I can’t get no satisfaction : the power of perceived differences in employee retention and turnover / Deniz Gevrek (Texas A&M University-Corpus Christi and IZA), Marilyn Spencer (Texas A&M University-Corpus Christi), David Hudgins (Texas A&M University-Corpus Christi), Valrie Chambers (Stetson University) ; IZA, Institute of Labor Economics. Bonn, Germany : IZA Institute of Labor Economics, February 2017